Tag Archives: survey design

Mobile and Market Research

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I’m going to eventually write a post about my 18-month journey to taking a tracker from mobile unfriendly to device consistent. That’s not this post. This post is about the terminology being used when discussing surveys that are being adapted for mobile and a lesson I’ve recently learned about how we use these terms thinking we all understand each other,… Read more »

Z at the zoo: a shift in perspective

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A few weekends ago, I decided to take my son to the zoo. Now that he’s old enough to actually appreciate seeing all the animals, it was a total blast watching his excitement over just about every animal there. We took our time at various exhibits, tried to follow the map to get to the exhibits he wanted to see… Read more »

3 ways we fail our audiences and how to turn the ship around

Before I get going, I want to start by defining “audiences.” In this context, the audiences in question are those who we are asking to participate in our market research studies. Typically, the failure is happening with quantitative studies, not qualitative studies (at least, in my experience, this is the case). In quantitative surveys, we find bloated surveys, biz-speak language,… Read more »

6 common survey writing errors to avoid

trim a survey

Writing survey questions can seem like a walk in the park until you realize how many ways there are to do it poorly. From leading questions to hitting a double-header in just one question, there are a number of things to watch for when putting together your survey questions. Bias I’ll touch on this briefly because I have a full… Read more »

The long survey that worked

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I am a big fan of public transportation. It gives me the chance to people-watch, nap, read, listen to podcasts, and generally avoid being stuck in traffic. Recently, I got a bit of a market research lesson on my bus ride to work.

What do you mean, it’s not mobile-friendly?

In the last few months of 2015, I started noticing a new trend in market research blogs. This trend moved us away from focusing entirely on making surveys mobile-friendly, and instead transitioned to the term, “device-agnostic.”

Survey design tip: choosing survey software

You’ve finally reached a point where you’re ready to dive into programming your survey. If you don’t already have survey software you’ve used in the past (or if you’re looking to renew a license and exploring options), this step can feel pretty daunting as you try to figure out the best price for the features available. Here are some tips… Read more »

Survey design tip: scales

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Likert. Likert-style. Positive. Negative. Words. Numbers. There is so much about scales for surveys that can be so confusing when you get right down to it. Truth be told, choosing the right scales and right scale setup for your questions in your survey can be both easier than expected and tougher than expected. Let’s look at how scale selection and… Read more »

VR for MR; leading questions are good?, and more in this week’s Friday Five!

After a couple weeks off while I was heads-down working on deliverables, the Friday Five is back! MR best practices get a bit spun on their heads, someone else gets excited about virtual reality’s uses in MR, and more!

Alternatives to “why?”

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A few weeks ago, I came across a tweet that made me pause and affected how I set up a recent interview guide for conducting open-ended interviews. I’ve been fascinated by the results. Perhaps it will change your approach, too.